No journey begins without one of our European-trained Butlers as they are the essence of The House of DreamMaker®. Without them, all you have is luxury and a concept of how it should be.
We like our clients to journey through a carousel of superb experiences with the ability to make changes in real-time based on their whims and body clocks. Not only does our Butler execute immediate adjustments, but their on-site judgment calls are also imperative for keeping the trip flowing on the plan, without structure.
24-Hour Command Centre
The House of DreamMaker® maintains a 24-hour Command Centre that ensures every moving part will be executed perfectly for the optimum guest experience. Our one-of-a-kind operational platform is designed to ebb and flow at the client’s whim allowing freedom from structure. By communicating cues to the Command Centre, the Butler is freed to focus on our guests at hand, knowing each need will be fulfilled. Functions include making and changing arrangements, analyzing traffic flow, coordinating live movements and having all suppliers waiting for our guests rather than our guests waiting on them.
In most of our localities, we have a Managing Partner who directs our team and travelling Butlers with our local connections, and expertise to deliver flawless execution.